Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. Thank you in advance for your prompt attention to this issue. IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. Share your photos and videos with others to prove the truth of your words. Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). No. We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. No longer required. . Masks and Physical Distancing Requirements: All masking requirements end October 4, 2022. Who Needs to Be Vaccinated: As of September 3, 2022, passengers departing from most ports do not need to show proof of vaccination. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. Acceptable Vaccines: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 vaccines. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Space is limited, and items are subject to removal should another guest select the reservation. 221101 Booking Conditions (UK) Page 3 of 19 B. can assert criminal jurisdiction in all these circumstances. Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. 0000001276 00000 n Any missing persons and criminal activity should be reported immediately so that appropriate personnel can take prompt action and secure necessary information. Montreal, Canada U.S. Consulate General. H\0=ObD E$)i"5YU#%twffsv Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? Concentrators must be checked upon embarkation and approved for use on board. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Thank you. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. Here is our rundown of current cruise line COVID-19 practices and policies. If you have a covered. The ships cylinders are for emergency situations only. Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You can't get cash once you accept a . Now, this all takes up to 21 days to process. Is A Pre-Arrival COVID-19 Test Required? Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Crew Vaccinated? 0000006634 00000 n No, beginning September 9. Is A Pre-Arrival COVID-19 Test Required? 0000005293 00000 n Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. No - pierside testing is no longer available as of August 4, 2022. How Reassuring are New Cruise Cancellation Policies Really? I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. Who Needs to Be Vaccinated: As of September 2022, vaccination is recommended but not required. Unvaccinated passengers will be accepted as of March 1, 2023. Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Is A Pre-Arrival COVID-19 Test Required? Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. Not noted. Beginning September 3, 2022, with a negative COVID test. Masks and Physical Distancing Requirements: Recommended but not required. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. 0000007337 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Beginning September 3, 2022, with proof of negative COVID-19 test. Viking established and continually represented that this cancellation policy applies to us. Pre-cruise testing is still required for voyages 16 days and above. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. 0000027032 00000 n The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Guests under the age of 2 are exempt from testing requirements. Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. The final dose must be completed at least 14 days before sailing. 0000005615 00000 n 0000003195 00000 n Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. as soon as possible. Crew Vaccinated? Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. This review was chosen algorithmically as the most valued customer feedback. Masks and Physical Distancing Requirements: Masks are not required. Are Any Unvaccinated Passengers Able to Sail? Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. All vessels and motorcoaches are equipped to European standards. 0000012249 00000 n In addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . Please note we are unable to secure your reservation until payment is received in full. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Is A Pre-Arrival COVID-19 Test Required? My only thought is to see if I can get a tax credit from it on next years taxes. Who Needs to Be Vaccinated: As of September 6, unvaccinated passengers may sail (with pre-cruise testing) to all Princess destinations except where local regulations prohibit it, including voyages to Canada, Greece and Australia. Yes, as of September 2022. Yes, beginning October 4, 2022, globally. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. 0000006522 00000 n Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. When is disembarkation? The company left an official comment to this complaint. Any help appreciated! These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national. The company left an official comment to this complaint. Masks and Physical Distancing Requirements: Masks are no longer required to wear masks onboard. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Are Any Unvaccinated Passengers Able to Sail? 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? Will NEVER cruise with Viking again. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. For the most up-to-date policies, always double-check with your cruise line of choice, as protocols change rapidly. Which personal items are allowed on board and which are prohibited? No. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Is A Pre-Arrival COVID-19 Test Required? It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. If I read it correctly, he didnt get the voucher money back. 0000013825 00000 n For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. What Is Happening With Test Cruises in 2021? The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. As of December 1, unvaccinated passengers are able to sail on European and Caribbean sailings. No. Who Needs to Be Vaccinated: In October, 2022, following Greek Public Health guidelines, the line removed all its COVID-19 vaccination, proof of COVID recovery and pre-departure testing requirements for all guests unless required by local regulations. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. Are Any Unvaccinated Passengers Able to Sail? In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Is A Pre-Arrival COVID-19 Test Required? hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. Budapest, Hungary to Nuremberg, GermanY, Germany. 0000006408 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet. Masks and Physical Distancing Requirements: None. It would be applicable if you paid cash. Note: Visa requirements subject to change at any time without notice. Yes, at Lindblad's expense. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. 0000006747 00000 n Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. Are Any Unvaccinated Passengers Able to Sail? Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. Thanks guys. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? Seller of Travel Reg. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. No exceptions will be made to the vaccination policy. Is A Pre-Arrival COVID-19 Test Required? Sailing Window: All 2022 sailings From September 6, 2022 self-testing before travel changed from "mandatory" to "highly recommended" for vaccinated guests on the vast majority of cruises. Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. . Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. I believe the company is the same one Viking uses. Are Any Unvaccinated Passengers Able to Sail? If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. Is A Pre-Arrival COVID-19 Test Required? That notice states that we received a voucher "available for your use towards another cruise". The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. This review was chosen algorithmically as the most valued customer feedback. The final dose must be completed at least 14 days before sailing. Share your photos and videos with others to prove the truth of your words. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. 0000008850 00000 n Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. 0000005728 00000 n Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. Would you like to go to your cart now or pay for your items later? Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Unable to get refund after canceling a cruise. Is A Pre-Arrival COVID-19 Test Required? Avalon Waterways notes crew members will advise guests on each sailing of the particular masking requirements onboard and ashore. 0000051246 00000 n The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y `&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 0000046770 00000 n 0000004722 00000 n Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Stay current with special offers, news and destination-focused content. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Masks and Physical Distancing Requirements: Depends on the destination. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. No, passengers must carry out the pre-arrival test. Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Written Notice received Days Prior to Departure Date. Masks and Physical Distancing Requirements: No. At Viking, your experience means the world to us. Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. Is A Pierside, Pre-Embarkation COVID-19 Test Required? This guarantee is combinable with all other Viking offers available. If required as a condition of entry into the country of embarkation. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000011736 00000 n From: $5,199 - $10,399 pp dbl occ. On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. : Yes, including booster dose. For more information: See the full Viking Cruises policy . Effective Date: November 1, 2021 From October 14, passengers will not be required to be vaccinated. Please request the appropriate accessibility form for you to review, sign and return to us. Is A Pre-Arrival COVID-19 Test Required? 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